General Manager

Detroit, MI

The General Manager will be responsible first and foremost for building and developing an extraordinary team culture. A dynamic self-starter responsible for overseeing the execution of efficient restaurant, concessions and event operations, the General Manager will maintain high production, productivity, quality, and customer service standards. This hands-on executive management role provides a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth execution of day-to-day operations in all areas of the F&B operations, outlets and scheduled events.  The General Manager and the Executive Chef will lead the opening and beyond as a united team!

REQUIRED EXPERIENCE AND QUALIFICATIONS:

  • Embodies an upbeat and positive attitude

  • Fosters an exciting work environment; maintains enthusiasm and celebrates successes

  • An inspiring, influential, hands-on leader who has proven skills rallying a team to achieve its highest potential and then driving it to the next level

  • Minimum 8 years’ experience in food & beverage industry; minimum of 5 years in a management role in food & beverage industry preferably within a similar venue

  • Bachelor’s degree in a related field or an equivalent combination of education and experience

  • Proven record of effective conflict resolution and service recovery

  • Experience with restaurant openings, hiring, training, and maintaining ongoing operational excellence

  • Thrives in a fast-paced, dynamic work environment with the ability to manage multiple tasks simultaneously

  • Proficiency in all Microsoft Office applications with excellent written and verbal communication skills

  • Computer literate in systems and software related to the operation of the restaurant 

  • Working Knowledge of POS Systems – Toast a plus

  • Wine and Spirits knowledge with inventory management

  • Payroll management and restaurant accounting experience

  • BEO and/or event management software experience preferred

  • Acute financial management skills

  • Strong analytical ability

  • Outstanding organizational and leadership skills

  • Effective verbal and written English communication skills

  • Strong interpersonal skills with the ability to establish cooperative working relationships

  • Comfortable dealing with the media, public speaking, and VIP groups

  • Familiar with sanitation procedures, as well as standard food and beverage equipment maintenance

  • Excellent professional presentation

  • Able to walk / stand for extended periods of time, with frequent bending, twisting, squatting and reaching overhead

  • Must be able to lift / carry items up to 40 lbs. and push / pull items up to 75 lbs.

  • Flexibility to work evenings, weekends and holidays

Passion required!